At GravitySafe Appliance Repair, accessible from our website, we are committed to ensuring the protection and confidentiality of our visitors' personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the conditions under which we may disclose it to our trusted partners. By using our website and submitting a service request through our call request form, you consent to the terms outlined in this policy.

Information Collection

When you visit our website, we may collect non-personal browsing data through cookies or web beacons. This information is used to enhance user experience and improve our website's functionality. Additionally, when you submit a call request form or contact us via phone, we collect personal information such as your name, phone number, and email address. This data is essential for processing your service requests and providing you with the best possible service.

Use of Information

The information we collect from you is used for the following purposes: to respond to service requests, communicate with you regarding your service needs, and send notifications about our services. By providing your contact information, you agree to allow us and our partners to contact you via phone, email, or text for service-related purposes. Non-personal browsing data is analyzed to track user trends and improve site navigation and content.

Information Sharing

GravitySafe Appliance Repair may share your personal information with our trusted partners, but only for operational and service-related purposes. We do not sell or rent your personal information to third parties. Our partners are required to adhere to strict confidentiality obligations to ensure the protection of your data.

Legal Limitations

By using our website, you acknowledge and agree to waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or our services. Our maximum liability for any claims made by you is limited to $100. Furthermore, in the event of a dispute, you agree to bear your own legal fees and expenses.

Security and Data Protection

We implement suitable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to ensure the confidentiality of your data, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

Opt-Out

If you wish to opt-out of receiving communications from us or our trusted partners, please contact us at (310) 742-5220.

By continuing to use our website, you agree to comply with the terms set forth in this Privacy Policy.